This course introduces students to the principles and practices of operations management, with an emphasis on the social, ethical, and environmental dimensions of organizational decision-making. Students will explore how organizations design and improve systems to deliver products, services, and experiences — and how these operational choices affect workers, communities, and ecosystems.
Topics include process mapping, capacity planning, lean systems, quality management, and performance metrics, all examined through a critical lens that considers both traditional goals (efficiency, quality, cost) and broader values like sustainability, and well-being. Students will work in teams to analyze real or hypothetical operations challenges and propose thoughtful, systems-oriented solutions that reflect both technical skill and ethical awareness.
Anticipated Credit Equivalencies:
4- Operations Management
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Academic Details
business and management