Need computer help in Housing?
Leveraging technology to help students grow is what we are all about.
We help make sure the offices that support housing have working technology tools. We also maintain the WiFi network and create custom web applications used by residents and staff.
Resnet has over 200 dual band Aruba WiFi Access Points (APs) in bedrooms and common areas throughout housing. All spaces within housing have WiFi coverage, however some devices with weaker antennas such as phones and lower end tablets and laptops will not get a good signal everywhere. If you don’t have a strong WiFi signal, contact the Resnet Help Desk to help troubleshoot the issue.
One of the biggest problems with WiFi is interference from student devices. Rooms without an AP have a wired network connection, if you have a wired port we suggest using that connection as it is not subject to WiFi interference. Restechs can give you a free Ethernet cable and longer cables are available for purchase at the bookstore.
Buying your own WiFi AP and plugging it into your wired port is not a good idea. Adding your own AP is prohibited by campus policy, makes the network worse for everyone, and may result in your port being disabled. Also, we ask residents to turn off WiFi on their printers and connect directly using a USB cable; this is more reliable and will help keep radio interference down. Cordless phones, while not prohibited, also degrade the WiFi signal.
Restechs can make sure that the campus network is running smoothly in your building. If you are having trouble connecting to WiFi, or notice an outage in an area of campus housing you should email firstname.lastname@example.org or call 360-867-5111 for help.
When you use our self assignment system to reserve your room, or our workorder system to submit a maintenance request online, you are using one of the many applications developed by the Evergreen computer science students who run ResNet.