Need wifi help in Housing?

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WiFi

Resnet Fastlane is our recommended network. 

Resnet Fastlane uses our AP's 5GHz radios.  5GHz WiFi is less prone to interference than 2.4GHz, but it doesn't always travel as far through walls. 

TESCWireless is the 2.4GHz network in housing.  If Resnet Fastlane isn't working for you, we recommend trying TESCWireless.  TESCWireless is also the name of both the 5GHz and 2.4GHz networks on the rest of campus.  Resnet renamed our 5GHz network to allow campus residents to choose which network to use instead of letting computers automatically choose.

Resnet has over 200 dual band Aruba WiFi Access Points (APs) in bedrooms and common areas throughout housing. Dual band means each AP has two radios, one that broadcasts at 5GHz and another at 2.4GHz.  So when you see two networks, they are actually coming from the same Access Point.

All spaces within housing have WiFi coverage, however some devices with weaker antennas such as phones and lower end tablets and laptops will not get a good signal everywhere.  

If you don’t have a strong WiFi signal:

  • reboot your devices
  • try connecting to another network (Resnet Fastlane/TESCWireless)
  • try using a wired connection if possible
  • email resnet@evergreen.edu to help troubleshoot the issue

One of the biggest problems with WiFi is interference from nearby devices. Rooms without an AP have a wired network connection, if you have a wired port we suggest using that connection as it is not subject to WiFi interference. 

Buying your own WiFi AP and plugging it into your wired port is not a good idea.  

Adding your own AP is prohibited by campus policy, makes the network worse for everyone, and may result in your port being disabled.  Also, we ask residents to turn off WiFi on their printers and connect directly using a USB cable; this is more reliable and will help keep radio interference down.  Cordless phones, while not prohibited, also degrade the WiFi signal.

How to get help

We help housing residents connect to campus WiFi.  Just email resnet@evergreen.edu