Production Support
Changes due to COVID-19
Electronic Media will be working remotely until further notice. To reach us, email Electronic Media.
All media labs are closed for the duration of Summer 2020 and Fall 2020.
Remote production support may be available; check the Production page for more information. Support requests can be submitted through the Remote Media Production Request.
For additional info about operations during the pandemic, please refer to the Media Services homepage and the Evergreen COVID-19 site.
Updated August 11th, 2020.
Production Requests
Need help with your Zoom event? Want help with making a video? Use our form to request remote production support.
Remote event support
The first step to requesting support is generally to submit a Remote Media Production Request. Once your request has been received, a producer will follow up soon to confirm details and resolve questions. If an estimate of costs is needed, one can be provided after your production request is received.
Please submit your request to Electronic Media as soon as general event information, scope, and scale are known. Because of demand, support exists on a first-come, first-served basis - and a placeholder is preferred to an un-communicated expectation. It's helpful to be aware of your event as far in advance as possible, even if you do not have all of the details finalized.
Charges
For non-academic internal clients, subsidized production support costs are charged to the requesting workgroup. A budget number must be provided in advance of support.
Academic requests may not have associated costs, but are subject to approval by the Deanery. Multi-program requests are strongly encouraged.
Any event charging admission will require charges to the organizer - including academic programs.
Questions?
Contact the Electronic Media production team.