Organizational conflict is inevitable and costly. The associated costs are well-documented, both in terms of financial and human impact. However, it doesn't have to be this way! When organizations understand how to manage it effectively, conflict can add tremendous value and serve as a catalyst for change and innovation. In this course we will explore what conflict is, reasons why it occurs, and various strategies for managing it. Through readings, exercises and insights from guest speakers, students will develop practical skills to recognize and manage conflict. This course is well suited for leaders and aspiring leaders who want to increase their interpersonal skills and enhance their value in organizations.
This offering will prepare you for careers and advanced study in:
business, communications, human resources and advocacy
Credits per quarter
- Enhanced Online Learning - This offering requires access to web-based tools, but use of these tools does not displace any face-to-face instruction.
Class Standing: Freshman–Senior
Class Size: 25
Scheduled for: Evening
|2018-02-14||New Spring quarter offering added|