Services & Staff
Services
Click on a service category to the left to learn more.
Cable TV
Cable television is provided in Housing by Comcast Northwest and features more than 90 channels. For channel lineup or additional services go to www.comcastnw.com or call 888.266.2278.
Dining Service Office
Dining Service is located in the Campus Activities Building on the first floor just inside the Greenery. For hours of operation, menus, dining plans, locations or frequently asked questions visit the Dining page call 360.867.6282.
Internet
Residential and Dining Services provides Internet access. Users must comply with Evergreen's IT Appropriate Use Policy.
The ResNet Help Desk is located on the third floor of Residence Hall A. To find information about their hours you can check the ResNet web site. This website also has information to help you fix your computer. They provide walk-in support, phone support at 360.867.5111 and make house calls by appointment to help with your computer problems.
Laundry
Coin-operated washers and dryers are located in A-building (first floor), the Housing Community Center, and the Mods. Keep loads small and separate your laundry into whites and colors. Detergent is available in the Corner Store in the Housing Community Center.
Your mailbox is located in the Housing Community Center. When you check in you will be issued a mailbox that you will keep as long as you continually reside in housing. All US Postal Service mail will be sent to this mailbox. Mail boxes are accessible when the Housing Community Center is open. Hours for parcel pick-up are posted at the mailroom or call 360.867.5257. Packages sent through private carriers (FedEx; UPS; etc.) will be delivered to your apartment/unit.
Prior to Fall Check-In, trunks, luggage and boxes may be shipped to Evergreen. You must include your name and your Evergreen apartment/unit package address. Packages are available Check-In day at the mailroom.
When you Check-Out you must update your forwarding address information in your Gateway student account or in person at the Registration & Records Office.
Maintenance, Emergency
The Residential Maintenance staff provides emergency maintenance after normal business hours and on weekends. Typical calls are: clogged toilets, sinks and/or showers/tubs; water leaks; malfunctioning smoke detectors; light-bulb replacement and heater problems.
Call campus dispatch at Police Services 360.867.6832. Dispatch will need the basic information about your emergency and will contact the on-duty Resident Maintenance. Non-emergency work orders will be completed during normal business hours.
Maintenance, Normal Business Hours
Staff is available to fix items that are furnished with your apartment/unit. Call the Residential and Dining Services Office 360.867.6132 or the Work Order line 360.867.6764 to request a work order. You will need to supply your name, phone and room number, and details of the work needed.
Work orders are prioritized depending on the situation (overflowing toilets take priority over a burned-out light). By submitting a work order you give Housing staff permission to enter your room. You do not need to be present during the repair. Staff will leave a note on your door stating the status of work completed.
Mail Addresses
You have two mailing addresses at Evergreen. Your mailbox should be used for letters and US Postal Service packages and your physical street address for shipping packages (UPS/Fed-Ex, etc.) and phone services.
US Mail address
Your Name
Evergreen Housing, Box (Mailbox number)
Olympia, WA 98505-0003
Example:
Joe Student
Evergreen Housing, Box 60000
Olympia, WA 98505-0003
Your package/phone address:
Your Name
Street # Indian Pipe Loop NW, Building A301
Olympia, WA 98505-0003
Example Package
Joe Student
4315 Indian Pipe Loop NW
Olympia, WA 98505-0003
Package/phone street numbers by building
| A building 4315 |
B building 4319 |
C building 4323 |
D building 4327 |
| E building 4201 | F building 4203 | G building 4205 |
H building 4207 |
| I building 4231 | J building 4229 | K building 4227 | N building 4223 |
| P building 4221 | Q building 4219 |
R building 4217 | S building 4215 |
| T building 4211 | U building 4209 |
Your package/phone address for the Mods
Your Name
3040 Wild Current Loop NW, mod number
Olympia, WA 98505-0003
Example Mods
Joe Student
3040 Wild Current Lp. NW, M 301 A
Olympia, WA 98505-0003
Residential and Dining Services Office
The Residential and Dining Services Office is located on the third floor of A building and is open Monday to Friday, 9 am to 5 pm. We are closed on campus holidays and have reduced hours of operation during academic breaks.
The Residential and Dining Services Office provides information on: applications, contracts, assignments, check-in/check-out, billing questions, transfers, contract breaks/releases, work orders (repairs), lockouts and smoke alarm resets. Also other services such as local directions and vacuums. We can make referrals to our professional live-in staff for concerns about a resident's well-being or safety.
Phone
Nextel and Qwest seem to have the strongest cell phone signal on campus. Other providers work, but you may need to stand near a window or even go outside. Land-line service is provided by Qwest in bedrooms only. For more information visit www.qwest.com or call 800.244.1111.
Prime Time Academic Center
The Prime Time Advisor from Academic Advising can assist you in exploring educational options and developing your education plan. The Prime Time Advisor has the most up-to-date list of course offerings, can advise you on individual contracts or internships, and review your draft contract/internship proposal. The Writing Center provides tutors for writing papers and self-evaluations and helping with reading assignments.
The Prime Time Academic Center is open Sundays to Thursdays, 6 to 9 pm and is located on the second floor of A building. The center is closed for campus holidays and academic breaks.
Resident Assistants
The principal goal of the Resident Assistant is to assist in building a healthy community. Resident Assistants are role models within their community. They are expected to make weekly one-on-one contact with you, and to refer residents experiencing academic, personal or emotional challenges to their Resident Director. These may include roommate conflicts, substance abuse, assaults, and depression/suicidal/psychotic concerns, among others.
Resident Assistants facilitate social, recreational and cultural activities throughout the year. They check you in, perform walkthroughs, visit parties and do a final walkthrough before you can check out. They facilitate Living Learning Agreements with all residents in their community by Monday of the third week of each quarter. Resident Assistants post a weekly schedule of availability on their front doors.
Your Resident Assistant can answer most questions about your rental contract, help you with room transfers, mediate roommate conflicts, notify your Resident Director and forward pertinent information to your new Resident Assistant if you transfer rooms.
Resident Assistants file Incident Reports for all serious policy violations and are required to confront policy violations while on or off duty and to document the occurrence.
Resident Directors
A Resident Director is a full-time, live-in professional whose purpose is to facilitate, create, maintain and promote a safe and secure residential community. The Resident Director supervises an area staff of Resident Assistants and responds to questions and concerns raised by residents' parents and/or family members.
Resident Directors proactively enforce policies and procedures delineated in the Rental Contract, Residential and Dining Services Policies and Evergreens' Rights and Responsibilities. They ensure that policy violations are addressed appropriately by reviewing the duty-log, incident reports and police reports daily. Resident Directors provide individual advising with residents as needed and make referrals to appropriate campus and community resources when necessary. They provide crisis management, conflict management and mediation assistance for residents. Resident Directors maintain regular office hours and are readily available for residents, staff and other members of the Evergreen community.
The on-duty/on-call Resident Director is in charge of Residential and Dining Services during non-business hours and responds to emergencies, troubleshoots Residential and Dining and resident concerns, and performs follow-up investigations where necessary. During major disasters, the on-duty Resident Director serves as the Residential Operations Officer. This Resident Director is available to assist all residents and staff when requested to ensure a safe and healthy community.
Vacuums
Using your Evergreen ID, you can check out a vacuum for one hour from the Residential and Dining Services Office during normal business hours. After hours until 11 pm and weekends between 10 am and 11 pm call campus dispatch at Police Services 360.867.6832 to contact the on-duty Resident Assistant who will meet you at the Residential and Dining Services Office.