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Wireless FAQ

How do I start using the wireless network?

Check the wireless diagnostic software. If your computer is equipped with a properly configured wireless card, driver and browser, turn the computer on and open the wireless diagnostic tool that came with the wireless card to ensure that you have a reliable signal. If not, you may need to move around until you get a reliable signal.

Ensure your network connection is set to wireless or “airport”

Windows: When properly configured most Windows systems will detect wireless signal and connect to network automatically. You may need to select the wireless network "TESCWireless" from the list of available networks.

Macintosh: Ensure that you open TCPIP services on a Mac (Apple Menu…Control Panels…TCPIP) and select connect via Airport connection and configure using DHCP Server. Then under the Apple icon select and open the AIRPORT application; make sure you are getting a signal.

Where can I access the wireless network?

Currently, you can access the wireless network in the Library, Computer Center, Seminar II cafe, Seminar II (First floor of all buildings), and some parts of “Red Square”.

Currently there is no support for coverage between buildings. There is, however, signal "bleed-over" from covered areas that may make the signal useable, but not reliable.

Is my network connection secure?

The wireless network uses radio signals that can be intercepted and read by others who are not authorized to view your private information. This includes your username and password. We strongly recommend you consider this possibility when using the wireless network. Using a regular network connection, while not perfect regarding security, is less likely to be intercepted.

How do I get help?

We cannot support private computers. The vendor you purchased the computer from may provide assistance.

What wireless card is recommended?

Wireless technology is still evolving, but generally any card supporting the current IEEE 802.11b or 802.11g standards for wireless.

What frequency and standard is used? What equipment is being used?

2.4Ghz on wireless standard 802.11g at 11Mbps using Cisco Aironet 1200 Access Points.

Minimum equipment recommended:

Generally systems that support the wireless standards. Pentium III Windows 2000 or XP and PowerMac G4 with OS9 or 10 should work if properly configured with wireless.

Why use wireless?

Wireless connectivity provides mobility and flexibility; however, it is not a replacement for a wired connection. Wireless is much slower; for example, at Evergreen the “wired” connections are about 10 times faster than the wireless connections. Wireless technology is evolving and is still a "shared" technology. What that means is, everyone using the wireless connection in your building is competing for the same resource. The more users, the slower the response. It is susceptible to interference

 

Contact the Site Manager

 

Last Updated: September 20, 2005