CIRCULATION POLICIES------------SEPTEMBER 2007

CONFIDENTIALITY

The Circulation staff will not release information concerning library materials that are in use to other patrons. Likewise, personal information such as telephone numbers and addresses are kept in confidence.

LIBRARY CARDS

Students, staff, faculty and community borrowers are issued library accounts without a fee. A validated TESC ID or photo ID and proof of current address are required to register for a library account. If a person is under age 18 and not a TESC student, then a parent or guardian must sign the application before a library card will be issued. Community borrowers have access to library materials that check out for an academic quarter.

ADDRESS CHANGES

Patrons are responsible for reporting changes in address. This may be done by speaking with the Circulation staff or updating your account online by going to "view your account" on the main Library Catalog page. This will ensure that your library account remains current.

LOST CARDS

Lost or stolen library cards must be reported immediately. Patrons are responsible for all use of their library cards/accounts, with or without their consent. Replacement cards are issued without a fee.

DUE DATES

Materials from the MAIN COLLECTION are due on the last day of the academic quarter. Other materials, such as TESC films, ILLiad and Summit have shorter loan periods.

RENEWAL

Library materials that check out for the academic quarter can be renewed two weeks before the due date. Items are renewed via telephone, email, in person or by accessing your account online. Renewal requires a library card or ID number and name.

OVERDUE MATERIALS

Borrowing privileges are withheld until overdue materials are returned or renewed. With the exception of overdue RECALLS and SUMMIT items, the library does not currently charge overdue fines. TESC Circulation mails two overdue notices prior to billing for replacement.

LOST ITEMS AND BILLING

Any unresolved items are considered lost after sixty days overdue and costs are entered against patron accounts. The default cost for replacing a book not currently in print is $40.00; if the item is in print then the charge is equal to the cost of the item plus a $12.00 processing fee. Returning the lost item within one year of the billing or replacing it with a suitable copy results in the removal of all charges. Videos, DVDs, Laser Discs & 16mm will be replaced by TESC at the full replacement cost. Replacement copies of these items will not be accepted. SUMMIT items more than 20 days overdue will be billed a default price of $75.00, plus a $15.00 billing fee. The $15.00 fee is non-refundable. The ACCOUNTS RECEIVABLE OFFICE processes all billing statements and payments.

RECALLS

Since the loan period is one quarter in length, it is necessary to recall materials needed by other library patrons. These requests may be made through the online catalog. When the recalled item is processed, a computer generated letter requests the return of the item and a new due date is issued for the item. The due date issued allows 14 days for the return of the item. If the item is not returned within the first 7days of Recall, a second reminder is sent to the original patron. Patrons who do not honor a Recall request are charged a $5.00 service charge. If the item is not returned within 60 days, the replacement costs and a processing fee are charged to the patron using the ACCOUNTS RECEIVABLE procedures..

RESERVES

Items are placed on Reserve by faculty or their designee. Open Reserve is self-service. Closed Reserve is accessible by patron request at the Circulation Desk. Materials on Reserve are included in the on-line catalog search options by Program or Faculty. More information is available in our Reserve Policy letter including copyright information.

SPECIAL NEEDS

Patrons who need assistance for information, material retrieval, copier use, or other help can be accommodated by requesting support from the Circulation staff.

STUDY AREAS

There are several areas for individual, group and quiet study. We provide four study rooms for quarter-long checkout. Applications for these rooms are available at the Circulation Desk through the first week of every quarter.
Five rooms are available during open hours on a first come/first served basis.
Two conference rooms and two media viewing rooms are available for two-hour blocks of time. Reservations are made at the Circulation Desk. ID is required.
The designated area for quiet study is located on the third floor.

PHOTO COPIERS AND PRINTERS

The library has photo copiers located on the 2nd and 3rd floors available for your use. Copies are currently 10 cents per copy. The printers are currently free of charge and also located on the 2nd and 3rd floor.


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Last modified: 9/20/07